Most common customer service questions:

» Dubai Hotels - Save Rate Hotels

What is a Save Rate Hotel?

Save Rate Hotels are special discounted room rates that are designated by aSAVEicon.
We book a high volume at these hotels to be able to negotiate lower rates than are generally
offered to the public. When you book a Save Rate, you can be confident you are getting a great
deal as they are backed by our Best Rate Guarantee.

Why are Save Rates Hotels prepaid?

Prepaid reservations allow hotels to extend their deepest discounts. By prepaying your reservation
you are assured that the rate paid is secured and that you will not be subject to room rate increases.
The hotel room is charged to your credit card at the time of the booking. Hotels typically collect
payment information separately for incidentals such as meals, movies, parking and phone calls. Cancellation terms and fees apply to prepaid bookings.

What if I find a lower price after booking a Save Rate?

If you find a lower price on another website within 24 hours of booking a Save Rate hotel, simply complete our Best Rate Guarantee Request Form.
If the lower rate on a travel website can be verified to our satisfaction, we will match the rate
PLUS pay you 10% of the difference in price.

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