Most common customer service questions:

» Dubai Hotels - Check-in/Check-out Information

What is the hotel check-in time?

Typically, the hotel check-in time is after 3:00 pm local hotel time.

Will the hotel hold my room if
I am arriving late?

Because your reservation is guaranteed with a credit card the hotel is obligated to hold
your room until 7:00 am the day after arrival.

What if I need early arrival?

Early arrival should be requested in the special request section of the reservation page. Every effort will be made to accommodate your request; however it is subject to availability upon arrival at the hotel.

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