Most common customer service questions:

» Dubai Hotels - Change a Reservation

Reservations cannot be changed online. If you need to a make change to your reservation, please contact our Customer Service Center at 1-866-270-2849 for assistance. Reservation changes
may be subject to a $25 change fee. If your cancellation or change request is made after
the cutoff date applicable penalties noted in the cancellation policy section of your reservation
may apply. Changes or cancellations made after check-in are not subject to any type of refund.
Once you have checked into a hotel you cannot cancel nor receive credit for unused nights
if you check-out early.

NOTE: You may be able to cancel your original reservation and rebook it for the new dates.
However, we suggest you first check availability for the new desired dates in order to avoid any disappointment from canceling your first booking if the new dates are not available.

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