Most common customer service questions:

» Dubai Hotels - Cancellation Policies

What is the cancellation policy? Will my credit card be charged if I do not cancel
my reservation(s)?Cancellation policies vary from each hotel and are implemented by hotels to
avoid holding a room available for a guest who will not use it. If you do not cancel your reservation
within the allotted cancellation period, the hotel will charge a penalty
(usually one night's room charge plus tax)
to the credit card provided to reserve the room. Please be sure to review the cancellation policy
for your hotel carefully during the booking process. If you have questions about the cancellation
policy for your particular hotel reservation, please contact our Customer Care Center for assistance.

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